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Home / Search Engine Optimization / What is a 404 Error? Tips To Reduce Drops & Increase Revenue

What is a 404 Error? Tips To Reduce Drops & Increase Revenue

July 27, 2017 By John Lincoln

In this video, you will learn everything you need to know about 404 errors. Watch now!

Transcription

Hi I’m John Lincoln with Ignite Visibility, and today I’m going to tell you everything you need to know about 404 errors for your website.

Okay, so if you don’t know what a 404 error is, it basically stands for Page Not Found. And, it actually is not a bad thing. So, anytime there’s a page that’s not found on the web, it’s completely natural. Pages get deleted for many reasons, or they break in some cases. But, it’s something that you definitely want to keep an eye on. And, what it is, is a status code that basically tells you that this page is no longer there. So, one of the first things that you want to know about 404 pages is that, you want to have a custom 404 page.

So, somebody goes to a URL that used to exist on your site and it was taken down for some reason, you want them to go to a custom 404 page that returns a 404-status code. And has been set up with some intent. Let me give you an example. So, your 404 page, it might have, in some many cases you’ll see somebody puts a cute message on there, or you know something kind of funny, or link back to the home page saying, “You look like you’re lost”, or linked to a category page, or something like that. In some cases, I’ve done, some really interesting things with 404 pages like listed the top sale items that are going on on an e-commerce site right now, or list a special offer, or basically take the same type of things that I would be looking to advertise inside of a homepage banner, or through a pop-up, and put it on that 404 page.

I’ll tell you this works. The last time I did this, I actually saw a very good jump in conversions in sales as a result of doing it. So, try that with your next 404 page if you’re an e-commerce site. This simple test could result in a large increase in sales for you. So, with 404 pages, what you really want to watch out for, is that these are not happening without you knowing, right? And it’s not an accident, and it’s not because your website broke, or you did a website transfer, and when you did the website transfer, you forgot about some URLs and did 301 redirect them.

404 errors that are not done on purpose can be really bad in devastating for your website. So, I was working with this one large e-commerce recently. And this large e-commerce site, every month or so, they’d have a new batch of another hundred 404 errors. And, it just kind of kept happening and happening, and this was bad right? Because those URLs had rankings. And if those URLs have rankings, into there 404ign, then you’re going to be losing more and more traffic over time. So, you don’t really want to have 404s if you can avoid it. The way that search engines work, and generally websites online that take other people’s information and display it, is they want to have URLs that they can rely on. So, whether it’s Facebook or Twitter or Google or Bing or Yahoo or, you know, you name it, they don’t want a link to broken pages, and 404 pages.

So, if at all possible, you want a 301 redirect those and you want to make sure it if possible, that you’re just maintaining the URL, and not having to redirect it if possible. The longer a page is on the Internet, the more that it’s updated, the more credibility that it has, the higher it’s going to rank, and more traffic it’s eventually going to accrue. So, you really got to watch out for that 404 pages and make sure that, especially if it’s after a website transfer, or if they seem to be kind of happening for no reason, that you get to the bottom of it quick.

So, a couple other things about 404 errors. If you want to find out if you have them or not, you can go inside a Google Search Console. There’s a great report that shows you if you have 404 errors. That same report will allow you to click into that page, and see how many people have linked to that potential of that 404 page. And that can be really important too, right? You don’t want a 404 page that had a lot of traffic, or had a lot of backlinks to them. Because those backlinks help the overall rankings of your website, and you might want to redirect those somewhere else. Or just keep that URL live, because maybe an internal link from there to another page to push that higher.

So, you can see your 404 errors inside a Google Search Console, that’s a great place to look. Outside of that, you can run third-party tools like Screaming Frogs, Xenu’s Link Sleuth, SEMrush, DeepCrawl, the list goes on, to determine where your 404s are on your website. So, that’s it for 404s today. Hope you guys learn something. There’s a lot to be said about it mostly, because the term 404 bleeds over into a lot of other issues that arise around 404s. So, keep an eye on them. Hopefully you don’t have too many. If you do have some, and it’s and it’s done because you did it on purpose, that’s totally fine.

So, that’s it for today. Have a good one, and see you next time.

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About John Lincoln

John Lincoln (MBA) is the CEO of Ignite Visibility, a top performance marketing agency backed by Mountaingate Capital. A digital marketing strategist and keynote speaker, Lincoln has managed over 1,000 marketing programs for brands like DoorDash, HBO, Tony Robbins, and Experian. Under his leadership, Ignite Visibility has been named a leading digital marketing agency in the U.S. and made the Inc. 5,000 list six times. Lincoln also spearheaded the development of CertaintyTech, a cutting-edge media mix modelling and forecasting platform. An award-winning marketer, Lincoln has authored three books, including Advolution (2022), and produced films such as SEO: The Movie. Recognized as a Top Business Leader, he has been featured in Forbes and The New York Times and spoken at global events like Web Summit and SMX. Lincoln's mission is to empower businesses through innovative digital strategies while reinvesting in clients, employees, and the community.

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