Ignite Visibility has had tremendous growth, customer satisfaction and retention because we are true to our company values. These values are at the core of our processes, service offering and company culture.
Dedication to Honesty and Integrity
At Ignite we strive for 100% client satisfaction by creating mutually beneficial long-term relationships. We believe that a company is only as good as the promises it keeps that were made during the sales process. Ignite believes in holding itself accountable to clearly defined key performance indicators established at the outset of every campaign. We are committed to the Ignite Visibility motto pertaining to the three “R’s” of customer satisfaction: relationships, responsiveness and results.
Community & Philanthropy
Ignite strives to be a positive influence in the San Diego community and is actively involved in various social causes in the area. Ignite is an enthusiastic participant with the annual San Diego AMA Cause Conference as volunteers, presenters and sponsors. Ignite is also proud of its partnership with www.realitychangers.org as its pro-bono digital marketing agency of record since September 2014. Ignite will continue to work with non-profit organizations as its goal is to at all times have 5-10% of its business be pro-bono and free of charge for causes it supports. Ignite also donates time regularly to the San Diego Food Bank.
Corporate Culture
Creating a dynamic and innovative work environment is essential to the Ignite Visibility business model. We truly believe our most valuable commodity is our employees and we are devoted to sharing our prosperity with them. Ignite is committed to building a family oriented corporate culture of creativity, passion, organization and dedication to customer service. Every voice is valued at Ignite with open lines of communication between staff, clients and management.
ROI Focused
Ignite is singularly focused on producing measurable results for our clients in the form of profits. We pride ourselves on providing elite service with the most reasonable price structure in the industry.
Targeted Approach
Our customized campaigns are designed specifically for your industry, business offerings and unique individual corporate goals.
High Touch Consulting
The value of your online marketing services is directly related to the knowledge of your marketing team. Ignite boasts a team of management experts on par or equal to anyone in the industry. Each Ignite employee must take part in an extensive and ongoing training process and is also required to pass internal examinations to prove their expertise prior to contact with our clientele. Unique to Ignite, EVERY client will have direct access to senior management, including personal cell phone numbers.
Employee to Client Ratio
At Ignite, we are dedicated to minimizing our employee to client ratio to ensure each client receives personalized and high caliber customer service.
Short-Term Commitments
We do not require a long-term contractual commitment. We are confident our services will prove so invaluable to our clients that a long-standing business relationship will develop without the need for a long-term contract.
Flexibility
We are results driven. Meaning we are going to provide all the necessary expertize for a successful campaign. We are keenly aware that the terms of our agreements need to be flexible in order to stay one step ahead of the constantly evolving nature of our industry. At Ignite you will never have to concern yourself with a dead period at the end of your contract. Our packages are designed to be intensive from start to finish and are flexible enough to do so.
