These powerful social media statistics might change the way you approach social media marketing.
Here are social media statistics in 2018 you need to know.
To put the puzzle together, you need to understand each channel, its strengths and weaknesses, and who’s using it.
Which is why I’ve put together the following social media statistics to help you inform and structure your strategy for 2018.
General Social Media Statistics
1. Almost 90% of marketerssay their social marketing efforts have increased exposure for their business, and 75% say they’ve increased traffic.
In case you needed any convincing, social media is a powerful means of achieving brand awareness.
But in order to achieve optimal results, there are a few factors to consider, including:
- Which channels you use – this will depend entirely on your target audience, and how well you’ve identified their patterns and behaviors
- The tone of your brand – social media is a place to forge connections and bring a voice to your brand, make sure your tone is consistent and friendly, and suits the side of your business you’re trying to represent
- The content – visual, engaging content is key here. Publish relevant, quality content and involve your audience – ask questions, use polls, and host events
2. 48 percent of Americans have interacted with companies or institutions on at least one social media network.
Another big one here.
Though many may claim businesses on social media are more of a hindrance than a help, this goes to show that the majority of the population has in fact connected with a company via social media.
Notice the stat says interact. Fans are doing more than just following brands; they’re engaging with them through comments, questions, and customer service.
Which means it’s more important than ever to advertise your social media presence as a place to connect, and produce engaging content with clear CTAs.
3. 51% said that they would unfollow brands on social media if they posted irritating posts and 27% said they would mark/report the brand and page as spam and block them.
Having a clear content strategy is key to a brand’s success on social media.
The truth is that users are all too willing to unfollow brands, meaning that everything you post must be highly targeted and highly relevant to your followers. Fluffy, filler updates simply won’t cut it.
Facebook Social Media Statistics
4. First and foremost, Facebook still reigns supreme as the most popular social media network, with 79% of internet users in the US logging on the site.
This one’s pretty straightforward.
Facebook continues to command the largest audience, and the time users spend on the site is only growing.
For brands, it means that a presence on the platform is a must when forming a strategy – but keep in mind, the way you connect isn’t a simple as it used to be.
Due to recent algorithm updates, organic reach for brands is lower than ever. Instead, they have to get a little creative.
Form Facebook Groups, experiment with native videos, and invest in one of the many ad types to best reach your target audience.
5. Almost 60% of US internet users selected Facebook to watch videos online in Dec. 2017.
This is a big one for a couple reasons. First, it sheds light on one of the biggest opportunities brands have on Facebook right now: video.
For any business that hasn’t experimented with video, now is clearly the time.
The other really impressive thing about this statistic? It shows us that more and more viewers are turning to Facebook – not YouTube – to get their video fix.
Which brings me to the next stat on the list:
6. According to a recent study by Quintly, engagement on native Facebook videos was 109% higher than on YouTube videos.
The surest sign of social media success is a high engagement rank. And in this case, Facebook native videos beat YouTube videos by roughly 3 times.
For marketers, it means that simply sharing YouTube videos isn’t necessarily the best way to gain and engaged audience. Instead, they need to start looking at Facebook as a video publishing platform.
Fans are turning more and more towards native formats – Facebook Live, Facebook Watch – which means to keep up with their audience, marketers will need to as well.
7. More than 33,000 chatbots are active on Facebook.
In case you hadn’t heard, Chatbots are kind of a big deal. The AI-powered software can interact with customers or clients via a chat box interface, and are many companies answer to the diminishing power of traditional apps.
Chatbots come in a variety of forms and fulfill a variety of uses, including:
- News bots: inform you when major news happens
- Travel bots: deliver train or bus timetables
- Cooking bots – gives cooking tips and advice
- Banking/personal finance bots – transfers and helps manage money
- Advice bots – tell it your problems and will help with a solution
In April 2016, Facebook began to allow businesses to build their own custom bots via its Messenger platform.
And clearly, businesses have been quick to embrace it.
Interested in building in your own chatbot? Learn how here!
8. Facebook ranked second in a December 2017 survey of senior ad buyers in the US as the platform to drive the most ROI. Google Search was named No.1.
Facebook continues to be one of the most popular and effective platforms for advertising, second only to Google Search ads.
Part of that is due to Facebook’s powerful targeting methods and ad formats. Not only that, but it’s equally effective among both B2Bs and B2Cs.
If you haven’t already set up a Facebook ad campaign (and clearly, you should), the process is pretty straightforward:
Step 1: Choose an advertising objective
Step 2: Choose an advertising target and audience
Step 3: Select your budget
Step 4: Choose your ad format
For more detailed information on setting up your Facebook ad campaign, click here.
Instagram Social Media Statistics
9. Nearly a fourth of social media influencers believe Instagram is the top avenue for influencer marketing strategies.
Influencer marketing – the process of using social media influencers to expose your brand message to their large, engaged audience – is one of the best tactics in the book.
It works because it relies on personal connections. Users develop a relationship with the influencers they follow, and therefore any recommendation or an endorsement from said influencer carries more weight and is deemed more trustworthy than that of an unknown brand.
It isn’t about reaching the masses, it’s about reaching a very specific, targeted audience.
That said, some channels are more effective than others. As Instagram emerges as a top platform for influencers, brands will have to alter their influencer marketing strategies to focus heavily on Instagram.
10. Instagram ads grew by 28% in the second half of 2017. There were 134,000 Instagram ads in July 2017, but ultimately hit 171,000 Instagram ads in December.
Though it’s still considered one of the new kids on the social media block, Instagram has proven it’s here for the long haul.
The last half of 2017 certainly saw an increase in ad spend as marketers invested more in the platform. Part of the increase could be due to an influx of new features over the past year, including the introduction of Instagram Stories ads, business pages, live video, and URL links.
11. Instagram added 100 million users in roughly six months during 2016. This coincided with the launch of Instagram Stories.
Speaking of Stories, the popularity of the format is evident in the information above. The rise in users is attributed to the Stories format, which lets users combine photos and videos in short, swipeable segments that disappear in 24 hours.
For marketers, they represent an opportunity to:
- Create a fully immersive experience for users through storytelling and flexible design
- Tell complex, visual stories with minimal technical knowledge
- More easily catch user’s attention through visuals and keep them engaged
Due to their increasing popularity, marketers should focus on strategies that can be told in Story form, and consider using Instagram Stories ads.
12. Instagram drives the most engagement per post compared to any social network – 84 times more than Twitter, 54 times more than Pinterest and 10 times more than Facebook.
As far as creating an engaged audience, Instagram may be a marketers best bet.
Users on the platform are more likely to like and comment on Instagram, which gives brands a powerful opportunity to create connections. It also means that at this stage, Instagram needs to be a part of your social media strategy.
To make sure you’re getting as much engagement as possible, make sure you’re doing the following:
- Interact with your followers – respond to comments, ask questions, etc.
- Use analytics to find and duplicate your most popular posts
- Use the Stories format
- Use retargeting ads and custom audiences
- Reach out to influencers
13. Engaged Instagram followers are worth more than those on Facebook, with an average order value of $65 versus $55.
Need even more reason to build an engaging Instagram strategy? If you invest in them, your followers are more likely to invest right back.
Twitter Social Media Statistics
14. Twitter ranked last as a platform to drive ROI in a December 2017 survey of US senior ad buyers.
That’s bad news for Twitter, but important for marketers.
As platforms like Facebook and Instagram grow in terms of advertising results, Twitter’s taken a back seat.
Now, advertisers would do best to focus their ad spend elsewhere, and use Twitter for more direct response, customer queries.
15. 47% of marketers agreed Twitter was the best social media channel for customer engagement.
Twitter still has its uses for marketers, especially those looking to engage directly with customers.
Due to its real-time feed and updates, Twitter’s proven to be the top channel for customer service, allowing customers to easily and quickly contact brands.
But in order to use it effectively, brands must stay on top of their Twitter feed through established customer service processes and quick responses.
It’s also an ideal platform to publish product updates and announcements. For each one, think of different spins on the same update to produce the multiple tweets.
16. Tweets with images are 150% more likely to get Retweets than text-only Tweets.
Really, this one works across the board.
Regardless of the platform, visual content tends to see higher engagement than text only posts and updates.
While this doesn’t mean that every post has to contain an image, it does mean that image creation needs to be a part of your strategy and incorporated in as many posts as possible.
17. Total annual revenue for 2017 was $2.4 billion, a decrease of 3% year-over-year.
This stat echoes that Twitter is losing its standing in the social media world, and no longer commands the audience and revenue it once did.
While it’s still a valuable channel to include in your social strategy, make sure you are using it strategically to forge customer connections and not relying on it for advertising or influencers, which would be better focused elsewhere.
18. 86% of Twitter users say they use the site for news, and 70 percent say that they do so because it’s a great way to get news in real time.
This is another important stat to keep in mind as you develop a Twitter strategy.
When it comes to Twitter, focus on publishing posts that contain any breaking news in your industry.
While those businesses that publish news and current events will have an obvious advantage here, others can still use Twitter to their advantage by capitalizing on any trending topics, and developing posts around them.
LinkedIn Social Media Statistics
19. The typical LinkedIn user only uses the network for an average of 17 minutes per month.
That’s not a lot of time to work with, especially compared to other popular networks.
For marketers, it means the old rule is more vital than ever: quality over quantity.
While you don’t have to produce the volume of posts required for a successful Twitter or Facebook campaign, you do have to focus on making sure each post contains highly relevant, targeted information.
Users come to LinkedIn for information and expertise, and it’s the ideal platform to establish yourself as an expert in your industry.
20. 94% B2B organizations rely on LinkedIn for content marketing and distribution.
This one’s no secret: LinkedIn is the social network for B2Bs.
Because most platforms cater more to a B2C crowd, LinkedIn is by far the best option to reach professionals and recruiters.
To form an effective LinkedIn content marketing strategy, focus on status updates with links to relevant articles or websites and include mentions when possible.
Also put an emphasis on producing long form content for its publishing platform. For tips on what to write, check out this list from LinkedIn.
Remember, LinkedIn isn’t the place for idol updates or product pitches, and is best used during normal business hours.
21. LinkedIn drives more than half of all social traffic to B2B blogs and sites.
The great thing about LinkedIn is that its users are there for a clear purpose.
They’re not looking for mindless social chatter or quizzes to gain their attention; instead, they’re actively looking for relevant articles and content to better their business. And if they find a post that fits the bill, they’re likely to track it back to the source.
Make sure your profile is optimized with links to your website, blogs, or any other sites you’ve published for. Also include links to blog posts and longer articles in your status updates, and a link back to your site in any long-form content published on the site.
22. Of the 2 billion Millennials globally, 87 million of them are on LinkedIn.
This one may surprise you.
Millennials don’t exactly spring to mind when you think of LinkedIn’s, but according to data from LinkedIn, they actually make up a big chunk of the platform’s audience.
One way or the other, millennials will someday be the ones making the decisions. And that’s something marketers can’t afford to ignore.
Make sure your LinkedIn strategy makes room for millennials and actively seek and publish content relevant to the demographic.
It also means that you don’t have to rely on newer social trends like Snapchat to catch Millennials attention
23. Of those 87 million Millennial users, 11 million are in decision-making positions.
This is another cool one.
Not only are Millennials a secret stronghold on LinkedIn, they’re sitting in powerful positions.
11 million are in decision-making roles, meaning they have the power to make key purchasing decisions. This only further proves how important it is to take the younger generation into account when strategizing for LinkedIn.
That means taking into account several factors:
- Millennials are social – use your account to form and maintain relationships
- Timing – instead of the standard business hours, 35 percent of the millennial audience tends to consume content between 8:00 p.m. and 11:00 p.m
- Prepare content for those on-the-go – think infographics, videos and podcasts
Wrapping Up Social Media Statistics
If there’s one thing you take away from this post, let it be that social media remains as important as ever when it comes to marketing.
The channels you use and the content you produce for each will vary by industry and audience. But across the board, an emphasis on engaging content, quick responses and a willingness to invest in advertisements will ultimately help you win in 2018.