-
TOP LIFECYCLE MARKETING AGENCY FOR CUSTOMER ENGAGEMENT
USE CUSTOMER LIFECYCLE MARKETING TO TRACK THE ENTIRE CUSTOMER JOURNEY AND CONTINUALLY ENGAGE YOUR AUDIENCES
We'll email qualified businesses within one business day
Customer Lifecycle Marketing Services Include
Customer Journey Mapping
What is lifecycle marketing without a complete understanding of the customer journey? We’ll map out the entire journey from initial contact to continued re-engagement, identifying the most efficient route to bring people to the bottom of the funnel.
Welcome & Onboarding Automation
When people first reach out to you and subscribe or sign up via your website or other platforms, we can automate welcome emails and the overall onboarding process, beginning the process of nurturing leads.
Cart Abandonment Campaigns
Running an ecommerce website and want to ensure more customers complete their purchases? Our Behavioral Targeting Strategy can automate abandoned cart reminders based on behavioral triggers, reminding customers to come back.
Retention & Loyalty Program Strategy
Our automated lifecycle marketing strategy will help maximize retention with continual re-engagement through personalized product recommendations, promotions, and more. Meanwhile, we can manage a VIP or loyalty program to boost retention even more.
Re-Engagement & Win-Back Campaigns
With the help of our Behavioral Targeting Strategy, we’ll work to re-engage audiences throughout the customer journey with the goal of winning them over and keeping them moving toward a sale.
CRM Integration & Segmentation
Streamline your workflows with a fully integrated CRM and audience segmentation, enabling you to effectively manage the entire customer journey, eliminating bottlenecks and increasing sales.
Email + SMS Automation
Using our Automated Lifecycle Strategy, we can meet audiences where they are throughout their personalized journey with automated lifecycle email marketing and SMS text messages in response to certain triggers.
Multichannel Lifecycle Reporting
We use multiple marketing channels based on what your audience engages with most, with in-depth analytics and reporting for each to gauge their effectiveness. Over time, we’ll continually optimize campaigns to get the best possible ROI.
WHY WORK WITH US?
- Comprehensive Customer Lifecycle Marketing Management. Connect with a lifecycle marketing agency that can manage every aspect of the customer journey, assisting with everything from onboarding and segmentation to retention and loyalty program management.
- Award-Winning Lifecycle Marketing Agency. Our reputation over the years has helped us earn over 120 5-star reviews from our clients on Clutch, with plenty of recognition from top industry lists in the product lifecycle management market.
- Lifecycle Marketing for Many Industries. We understand that the customer journey is different based on the industry and each audience’s unique wants and needs. As such, we work to develop a lifecycle marketing strategy that meets each client’s needs across a range of industries.
- Attainable Goals. We’ll work with you to establish realistic, achievable goals and work diligently to achieve them in our efforts.
- Fully Personalized Strategies. Our experts look into both your unique requirements and those of your audiences to personalize campaigns down to the messaging and visuals that customers engage with via email and other engagement.
- Real Sustained ROI. We also optimize campaigns to maximize ROI, helping you get the most from your budget with each lifecycle marketing solution. We eliminate bottlenecks and issues that could otherwise decrease the efficiency of your marketing, converting more leads into delighted customers.
- Consistent Flexibility. Additionally, our strategies remain flexible to help our clients adjust as needed, without the restrictions of long-term contracts.
- The Use of Many Channels for Maximum Engagement. To get the most from your lifecycle marketing efforts, we utilize all relevant channels to connect with your audiences, including search engine optimization, paid media ads, lifecycle email marketing, social media marketing, and content marketing.
WHAT SETS OUR LIFECYCLE MARKETING AGENCY APART
Our ability to provide our clients with some of the most reliable lifecycle marketing services and achieve long-term success has helped us gain recognition from industry leaders, with numerous awards such as Top Digital Marketing Company from Clutch and Most Reviewed B2B Leader by The Manifest.
We have developed high-quality lifecycle marketing strategies for clients in many industries, including B2C and B2B companies in the healthcare, financial, and automotive sectors, among others. See what kind of success we’ve achieved in our comprehensive case studies.
What helps set us apart from competitors is our commitment to providing holistic solutions that cover the entire customer lifecycle. We begin with customer journey mapping and automated onboarding, continuing with behaviorally-triggered re-engagement and ending with effective loyalty programs and other retention strategies.
With every lifecycle marketing strategy, we also work to maximize profitability. We develop solutions that get real results with consistent efficiency, helping you get the most from your marketing budget whenever you work with us.
Based on your company’s specific goals, we can identify the right key performance indicators (KPIs) and metrics to measure on each channel across the lifecycle. To do so, we use the latest customer lifecycle marketing software, along with reliable analytics tools like Google Analytics 4 and Google Search Console.
We know that our customers want to stay in the know regarding their campaigns’ performance, which is why our experts work closely with you through a dedicated Account Manager. You’ll receive regular check-ins to inform you of progress, and you can access a Monday.com project board to see this progress for yourself.
We know that every strategy needs ample attention to thrive. Our low employee-to-client ratio enables us to devote enough attention to every client’s lifecycle marketing campaigns, ensuring nothing goes overlooked and underperforms.
Our professionals aim to stay on top of our industry, keeping up with the latest news in the product lifecycle management market and the overall marketing industry. See this expertise on display on our industry blog.
The Leader in Lifecycle Marketing
About Our Company
What began in 2013 as a small San Diego-based marketing firm has since developed into a leading lifecycle marketing company with a global presence, fueled by the leadership of co-founders John Lincoln and Krish Coughran, along with our team of experts. Over the years, we have served clients across a range of industries, from small businesses to franchise brands, with top industry awards.
Our lifecycle marketing services cover the entire customer journey, from initial engagement to sustained retention, with a holistic approach that takes advantage of all available channels. You’ll gain access to the best customer lifecycle marketing software and the help of experienced professionals who know how to build a strategy that works.
FAQS
LEARN MORE ABOUT OUR LIFECYCLE MARKETING SERVICES
Lifecycle marketing engages target audiences at every stage of the customer journey. It begins with journey mapping and initial onboarding and continues with frequent engagement and retention, preventing customers from falling off at any point in the sales funnel for more sales and ROI.
Our holistic approach means that we go into every element of lifecycle marketing, using multiple channels based on where your audiences are during every phase of the customer journey, from awareness to decision.
One of the main advantages of good lifecycle marketing is the ability to continually re-engage leads and customers with personalized offers and other marketing content, maintaining consistent loyalty to your brand.
Any industry can benefit from implementing effective lifecycle marketing, whether you’re in a B2C or B2B space, and regardless of the size and scope of your business. The right approach will reliably engage leads and lead to more conversions and sales.
With the help of GA4 and other customer lifecycle management software, we measure the KPIs that apply to your unique objectives. Whether you want to drive more website traffic, boost conversions, or maximize sales and customer retention, we’ll monitor your campaigns and optimize as needed.
Expert Lifecycle Marketing Agency Videos
THESE VIDEOS DESCRIBE THE FOUNDATION TO OUR STRATEGIES
In these training videos, our expert Igniters cover exciting topics in lifecycle marketing. Watch these videos to learn and get a look at the thought leadership which has allowed us to be ranked as the best lifecycle marketing company in the nation by Clutch.co. These videos are updated weekly, so make sure to subscribe. Check out our YouTube Channel here.
Learn How to Do SEO Like a Pro
Did You Know We Made “SEO: The Movie”
Insights from Our lifecycle Marketing Agency Experts
We consistently update our blog every week to provide you with the most recent information about lifecycle marketing in 2025 and beyond. Read some of our most popular articles from our industry experts.
BFCM Email & SMS Strategies to Use All Year Long
A lot of businesses see their biggest revenue numbers during Black Friday and Cyber Monday, but what if you employed some of those email and SMS strategies all year long? In this blog, Kelly Olson, VP of Lifecycle and Email Marketing will explore actionable strategies to find success.
Connect with Your Audience: Top-of-Funnel Marketing Tactics that Work
Struggling to get people to start their customer journey with you? In this blog, Danny Conlon, VP of Product and Marketing, will explain how to hook new customers and guide them into your sales funnel.
Retain More Customers: Tips that Work
If you're struggling to retain loyal customers, check out this article from VP of Lifecycle and Email Marketing, Kelly Olson. She'll explain why loyalty matters and how you can improve your customer retention rates.
Activate Your Customers: 4 Strategies You Need to Try
Customer activation can make or break your business. In this blog, Kelly Olson, VP of Lifecycle and Email Marketing will give you 4 tried-and-true strategies to help your business thrive.
Improve your User Experience: How to Create Effective User Surveys
In this blog, Justin Kevalaitis, a Conversion Rate Optimization (CRO) Specialist, will share everything you need to know about how to improve your user experience through user surveys.
The 5 Sales Funnel Stages (Helpful Tools & Tactics)
Learn about the different stages of the sales funnel in this blog post, from Awareness to Commitment. Knowing each of these stages can help you map the customer journey and figure out how to more effectively nurture leads and drive conversions.
What Is Customer Journey Mapping? A Beginner’s Guide
Mapping the customer journey is a critical element of any lifecycle marketing strategy. In this article, our experts go into the stages of the customer journey, how to map each stage, and how mapping can elevate your marketing efforts.
The Ultimate Guide to Email Marketing Strategy
Email marketing is an essential tool for communicating with customers through lifecycle marketing. This article sees our exports exploring how email marketing works, when to use it, and the tools and best practices to help you get the most from these efforts.
How Lifecycle Marketing Services Can Boost Your Business
Follow your customers through the sales funnel with lifecycle marketing. In this blog, we'll explain how lifecycle marketing can help improve your digital marketing ROI and turn more clicks into converts.
The Digital Marketer's Guide to First Party Data Audiences
First party data can tell you a lot about your ideal audiences. In this blog, VP of Data, Analytics, and Insights, Tyler Kollenborn, will teach you how to use it to improve your content marketing efforts.
How the Cookie Crumbles: Managing the World Without Third-Party Cookies
For a long time, marketers have been relying on third-party cookies to improve their targeting efforts. Read this article to learn how Tyler Kollenborn, VP of Data, Analytics, & Insights, is changing up his strategies to keep achieving big goals in a cookie-less world.
Customer Acquisition: Attract & Convert Potential Customers
Are you losing customers along the way? In this blog, Kelly Olson, VP of Lifecycle & Email Marketing, will explain the strategies you need to attract and convert potential customers and stop them from falling out of your pipeline.
Customer Acquisition: Attract & Convert Potential Customers
Bringing in new customers is like fishing with a really good lure — you need the right bait and the perfect cast. That’s where lifecycle marketing comes in. In this blog VP of Lifecycle Marketing, Kelly Olson, will explain what the different strategies you can take to attract new, qualified customers.
Loyalty Programs: How to Build Your Own, Best Practices, and Examples
As Ignite Visibility founder John Lincoln knows, loyalty programs are essential in maximizing customer retention and repeat purchases. This article sees John Lincoln going into how to build the perfect loyalty program, including the different types of rewards and some best practices.
Combine Your Email & SMS Marketing to Supercharge Revenue
SMS marketing and email campaigns are highly effective on their own, but they’re especially powerful together. In this article, Email Marketing Manager Lealyn Papaya does a deep dive into the benefits of and strategies for combining email and SMS efforts.
Contact us at Ignite Visibility today to
learn more about how we can put our digital
marketing expertise to work for you.