One of the most important things for us here at Ignite Visibility is the client relationship. We could be doing an amazing job for you, but you would never know unless we updated you and there was transparency. Here are some things you can expect when you sign up with Ignite.
BaseCamp Ties it All Together
At Ignite Visibility, we place a huge emphasis on using our project management system BaseCamp. The tool allows us to assign tasks, keep track of conversations, share files and keep everyone on the project updated on progress. Clients enjoy full transparency on what we are working on and are constantly updated. When we are doing something, you know it.
Custom Monthly Reporting
Your business is unique, and so should be your monthly reports. At Ignite, each report is customized to individual clients needs and based around key metrics we have determined as relevant KPIs.
Agendas Before Each Call and a Number
Unless decided otherwise, an Ignite project manager sends an agenda before each call. In addition, the call in number will be at the top of the meeting agenda email (it’s the little things that count right). This allows everyone on the weekly or bi-weekly meeting to be on the same page. In addition, each item in the agenda will be tied to a relevant thread in BaseCamp when appropriate.
Always Pushing the Project
While there are limitations in contracts based on services (which we are flexible with), an Ignite Visibility strategist will always be bringing new ideas to the project in order to improve your bottom-line. Whether it be a new social media website to engage in, starting up a new PPC AdGroup, going after a new keyword segment in SEO or improving UX to increase conversions, we take a strategic approach to our recommendations to ensure we deliver ideas that will provide you the most immediate return, while making sure not to get distracted.
Friendly, Excited Staff
Everyone at Ignite is excited to be here and focused on bringing positivity and enthusiasm to the project.
While we pride ourselves on our clear processes internally, we also bring that same level of detail to the client side. With decades of experience in online marketing, we understand the stage a client is in in the life-cycle of their business. We can then take our strategies and services and apply that directly to the current stage of the client.
Our entire team is constantly gaining new certifications, studying and improving. Every member is Google Analytics Certified and Google AdWords Certified. We take our dedication to education and testing and apply that to our service offerings.
Services that Are Always Improving
The Ignite Visibility staff is on the cutting edge, and so are the strategies and services we deliver. We do not continue to implement Internet marketing practices that worked 3 months ago. We implement what works today.
A Focus on Taking Work Off the Clients Shoulders
We realized that you hired, or are considering hiring Ignite Visibility, as your strategic partner so that you can delegate some of your workload and further move towards certain goals. With this in mind, we make sure to take the work off the client’s shoulders. Anything that we can do for you we take on, instead of asking you to help with small tasks we can accomplish ourselves. That being the case, we certainly encourage clients to get involved in every aspect of the project that interests them. Furthermore, we make it a point to update clients before each weekly call, every Friday and continually through BaseCamp.
At Ignite, we never take on a project unless we feel it will be successful. Once we do, you can be sure that there will be 110% dedication to achieving the goals we have laid out initially. We are proud to have seen such great results for our clients and look forward to pushing the envelope each day. In addition, we are not afraid of the “red.” If negative numbers ever become present, we face them head on and develop a plan to get into the “green.”
We appreciate you taking a moment to learn about Ignite! We take pride in our work and are excited to grow with our clients.